Your order is confirmed by phone call or WhatsApp after validation.

Please double-check your phone number and make sure WhatsApp is active. Then message us with your full name + phone number (and if possible your order amount).

Yes, as long as it hasn’t been shipped yet. Contact us as soon as possible on WhatsApp with your details.

Delivery usually takes 1–3 business days after dispatch (depending on your city and the carrier).

Once shipped, we’ll share the tracking details. If you didn’t receive them, contact us with your name + phone number.

Yes, we deliver across Morocco, depending on carrier coverage.

Available options depend on checkout settings: Cash on Delivery (COD) and/or online payment (if enabled).

COD availability can vary by area. If you’re unsure, message us your city/neighborhood.

We accept returns within 7 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

Contact us with: your details + the item + the reason, and we’ll guide you through the process.

Refunds are processed within 5-7 business days after we receive your return. The funds will appear in your account within 3-5 business days.

You can reach us via email, phone, or live chat. Our support team is available Monday-Sunday, 9am-6pm GMT.

Yes, each product page includes a detailed size guide. If you need additional help, our support team can assist with sizing recommendations.

Contact us immediately if you need to change your shipping address. We can update it if your order hasn't shipped yet.

We use industry-standard security measures to protect your data. Your information is encrypted and never shared with third parties without your consent.

Yes, you can request account deletion by contacting our support team. We'll remove your personal information within 30 days.

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